At Super5, operated by AGSK Tech Pvt. Ltd., we strive to offer a fun, fair, and rewarding fantasy sports experience. Users can purchase Super Coins, a virtual currency used within the platform to participate in contests, unlock features, and access premium content.

As with most digital currencies, we have a strict refund policy to maintain the integrity of the platform and prevent misuse.

All purchases of Super Coins on Super5 are final and non-refundable, except in specific cases of technical errors or unauthorized transactions.

Refunds will only be considered under the following circumstances:

• Accidental duplicate transactions (e.g., charged twice for the same purchase).
• Technical errors where the purchased coins were not credited.
• Unauthorized transactions made without the user’s consent (subject to investigation).

Requests must be made within 72 hours of the transaction.

Refunds will not be issued for:

• Change of mind after purchase.
• Coins already used (even partially).
• Suspended or banned accounts due to policy violations.
• Promotions or bonus coins received during campaigns.

If you believe your transaction qualifies, contact us:

📧 [email protected]

Include the following:

• Registered email address
• Date and time of transaction
• Transaction ID / Order number
• Reason for the refund request
• Supporting screenshots or evidence

Once your request is received, it will be reviewed and investigated. If approved, refunds will be processed within 7–10 business days to the original payment method.

Note: Refunds may be subject to deductions for transaction fees imposed by payment providers.

For any refund-related queries, please reach out to:

📧 [email protected]
🌐 www.super5.live